Online counseling, or Telehealth, involves secure video appointments. It uses internet technology to connect you with your therapist from the comfort of your home, anywhere in Oklahoma. It's convenient and confidential!

In the simplest of terms, online counseling is similar to Facetime. A videoconferencing platform that you access through the existing Client Portal allows you to see your therapist from anywhere with an internet connection: your PC, laptop, phone browser, or other mobile devices.

Absolutely, our online counseling is safe and secure. We use a HIPAA-compliant platform that encrypts and backs up all data multiple times a day. Rest assured, your sessions are never recorded. Your privacy is our priority.

Most likely yes. Many insurance companies do provide coverage for Telehealth services. Before scheduling, contact your insurance company to inquire if your insurance policy includes coverage for outpatinet telemental health services. Don't forget to ask if you will be responsible for paying a co-pay, co-insurance or deductible amount. **Call the office for assistance in verifying your coverage.

Yes. All new clients will be sent a link via email to create their Client Portal account. In your private portal account, you can access your new client forms, consent form for Telehealth services, your invoice as well as a link to attend your appointment.

No, the video conferencing tool is completely free to use for your online counseling sessions. We're committed to making your experience as smooth as possible!

You'll need: 1. A computer, tablet, or phone (no apps or software to download). 2. An external or built-in webcam. 3. An external or built-in microphone. 4. An internet connection with at least 10 Mbps bandwidth. For the best connection, use an ethernet cable over WiFi. Most modern devices have built-in webcams and microphones. We're here to make it easy for you!

If you’re using a desktop or laptop, the following is recommended: Google Chrome Mozilla Firefox Safari If you’re using a tablet or mobile phone, the following is recommended: Android - Google Chrome iOS 11 or newer (iPhone or iPad) - Safari

From your computer (using Chrome): 1. Log into your Client Portal. 2. Select Appointments, then upcoming. 3. The option to start the session is under Actions. 4. Select Start Session next to the appointment date and time. 5. Wait for your therapist to start the session.

1. When prompted, allow access to your camera and microphone. 2. Enter your first name. 3. Click the 'JOIN SESSION' button under your image once the session starts. We're here to help you every step of the way!